Tennis is just a start

A&W – bloody hell, waited for nearly 45 minutes and the queue still doesn’t move. Worst than the traffic jam on the Federal Highway itself. The operation front liners really cannot cope with such a demand. Finally, Mama Ham, Small Ham & myself gave up, left the place and had our lunch at their Batu 3 outlet instead.

What happen was – A&W first drive-in restaurant in Malaysia, which was opened in the 1960s at Section 52, Lorong Sultan, PJ; opposite the Amcorp Mall will be temporarily shutting down at the end of the year and will return in 2018. This iconic landmark has been packed with customers going there for their favorite rootbeer & coney dogs since the news of its impending closure spread like wildfire on social media. KUB Malaysia Berhad plans to develop the land by building two office towers; called the KUB Towers. Actually, many A&W outlets have already been closed down. They seem to be unable to compete with the likes of McDonalds & KFC. They need to pick its battles and target a niche market and also to improve on their service level as well.