RULE 37: Compliment People Sincerely

The key to this Rule is “sincerely.” You mustn’t use compliments glibly, falsely, shallowly, dishonestly, or disingenuously. Compliments must be real, honest, open, guileless and meaningful. 

Being the sort of person who gives compliments is quite tricky. You don’t want to be seen as a slimeball or spooky—and people who do give compliments can often end up seen like this—but you do want to come across as genuinely warm and friendly. 

So how to do this? And why? Well, if you do it affably, it makes people think incredibly well about you—it is good office karma. The best way to do it is by being unsophisticated about it. All you have to do is say, “I really like the way you’ve had your hair cut,” and then ask a question about whatever it is you are complimenting her on, and make it about how it was done. “So who did your hair?” 

“I do like the way you handled that customer; how did you feel saying that?"

“I must say I liked your report; how is it going down with the board?” 

Try to avoid using over-the-top expressions. You don’t love their new coat—you merely “like” it. Remember, if you “love” it, you’ll want to marry it and have its babies. Not true of a coat, or a report, or a hair style, or the way someone handles a customer.

If you “like” something, feel free to say so. You can emphasize how much you like something by 

• “I really like …” 

• “I do like …” 

• “Can I tell you how much I liked …?” 

• And it doesn’t just have to be “liked,” although it is a very good one to start with 

• “I was impressed by …” 

• “I thought you did really well …” 

• “The way you did … was very good indeed” 

• “I did enjoy your presentation. It was really rather exceptional.” 

When giving compliments, make sure you can’t be accused of flirting or coming on to someone—keep it professional and/or work related. I'm sure you don't need telling this.

BEING THE SORT OF PERSON WHO GIVES COMPLIMENTS IS QUITE TRICKY.

Sankt Jørgensbjerg

Sigh...I think with this Mr. Horton's Secretary & Samuel...the both of them, when it comes to work with me...it's all really fake pretense...that day I already story with Mr. Horton's Secretary about the meat issue...when Samuel brought up in the WatsApp Chat Group...this Mr. Horton's Secretary macam sudah lupa...this Samuel also...kan I dah inform in my email...due to overstock, the matter have to table in the TPG, we are using the coming Hari Raya Haji to clear the stocks...still can ask in the chat group...they never bother to listen & to take note is it...that is why I say...the both of them will never acknowledge me...if ada pun, also pura-pura one...I also malas want to layan them...didn't even bother to reply back... 

Trekroner

See, belum official announced the new structure yet...but Miss Chew & I are already in loggerhead. 

This weekend Fresh Press Ad - I have selected 2 Hero items: the 50% Beef & Apple at RM0.95.

To be honest, that 50% Beef will not bring in sales - it is projected to be perceived as wow, good call out, to trade up, to bring in footfall, G13 pun ada jual...the apple; economic bad mah, people pocket got no money...can get a fruit below RM1, plus with 26% savings...Miss Chew always like to call out the savings...not perceive what customer want to buy...Miss Chew said - if its a red apple, will agree with me...not a green apple...somemore ask me for the sales...what the...ish ish...boleh muntah darah...whatever lah...now I just want to lay low...out of the radar...

Trørød

Yes, today got another trigger again...not from The Mayor or Miss Chew, but from Peggy...see...this scenario will happen one...apparently Miss Y-C told everyone that Miss Y-C title is now the Trade Marketing Lead for SG, so Miss Chew will be the Trade Marketing Lead for MY lor...fine...Peggy then ask me what I will do...where to put my face...because currently Miss Chew is being perceive as doing the look & feel part and I am doing the trade part mah...if Miss Chew is also satu kaki into the trade part...then that means there are 4 tigers in the mountain...dah lah...it's already crowded with Samuel & Mr. Horton's Secretary...everyone will heed Miss Chew one...not because of Miss Chew as an individual but will ampu her because of her title & position...it's good that Miss Chew is the head to block everything...can get the Samuel & Mr. Horton's Secretary to work...but its very crowded lor...I macam kalah in the battle for tussling for position lor...but also good...banyak kerja but The Mayor never acknowledge by giving me the title, promotion, salary increment...but macam I kalah lor...ish ish...  

RULE 36: Don't Bitch

Yep, life ain’t fair. Sometimes colleagues shirk and you end up with extra work; bosses can be ill prepared for their jobs and as such are incompetent and often inconsistent; idiots get promoted all around you; there’s too much work to do; there are too many stupid systems in place; idiots thwart you at every turn. It’s true—life’s a bitch. 

Now tell me how moaning helps in any one of these scenarios. Tell me how moaning will change one single thing. It won’t. It doesn’t. Moaning is a time-wasting device invented by sad people who haven’t enough work to do. And they’re usually the ones standing next to the ones gossiping. They may even be the same ones—chances are they are. And when they’ve finished having a good moan, they’ll have a good gossip.

Moaning is pointless. It is unproductive and achieves nothing. All it does is: 

• Identifies you as idle, petty, trivial 

• Encourages you to turn the corners of your mouth down—not attractive 

• Wastes time 

• Makes you a magnet for other moaners 

• Gets you a reputation as someone who doesn’t offer anything productive or helpful 

• Demotivates you and sets up a vicious circle 

So, what are you going to do if you are a habitual moaner? Easy, make sure that whenever you do moan you make yourself offer a solution to whatever it is you are moaning about. If you can’t see a solution, you aren’t allowed to moan. Try that for a few weeks, and you’ll stop moaning quite naturally.

Bitching about others invariably takes place behind their backs. Next time you feel the need for a good bitch about someone, make yourself go and do it to their face. If they aren’t present in the room, don’t do it. Simple Rule, but it works. Once they are there, you’ll stop bitching; it’s too hard to keep doing it when you’ve upset everyone in the office. If you’ve got something to say, say it to their face (but do see the introduction to this Rule first—If you can’t say anything nice— shut up)

MOANING IS POINTLESS. IT IS UNPRODUCTIVE AND ACHEIVES NOTHING. 

Tuborg Havn

Aargghh...again today...I think both The Mayor & Miss Chew have decided to gang up on me, press me against the wall, into the corner...today, what happen was...The Mayor went and ask Miss Chew on the Government Bantuan Prihatin Rakyat payouts...usually The Mayor will ask me because I will always have these kind of information on my finger tips...but mana tahu, dia pergi tanya Miss Chew, Miss Chew pula come and ask me...ish ish...

Then in TPG again, The Mayor sediakan the stage for Miss Chew to perform...ask Miss Chew to jawab this and that...ish ish...menyampah betul...

RULE 35: Don't Gossip

“Did you know that at the last company conference Steve, from accounts, was seen coming out of Debbie’s, from marketing, bedroom in the early hours of Sunday morning? And that twice since they have been seen in Luigi’s at lunchtime, and Kathy swears she’s seen them holding hands in the lift. Steve’s married, you know, and I thought Debbie was engaged. What do you think? Should they be carrying on like this?” Answer: “What’s this got to do with me?”

Good, it has nothing to do with you, unless Steve happens to be your boss and his work is being affected, or you happen to be Debbie’s fiancé. This Rule says that you don’t gossip. It doesn’t say you don’t listen. You may find it interesting, and knowing what’s going on comes in useful sometimes. But there is one part of this Rule that is really, really simple—don’t pass anything on. That’s it. Gossip stops with you. If you listen but don’t pass it along or offer an opinion, you’ll be seen as “one of us” rather than a party pooper. You don’t have to be seen disapproving—merely don’t pass anything along. 

Gossiping is the occupation of idle minds—those who haven’t got enough work to do. It is also the domain of workers who have mindless jobs to do—jobs they can do without thinking and thus have to occupy themselves with inane chatter, rumors, lies, and malicious stories. Trouble is that if you don’t join in, you can be seen as severe or stuck-up. You have to look as if you gossip without ever doing it. Don’t go getting all self-righteous and telling everyone how silly they are doing it.

With most things, discretion is the key word. Don’t be seen disapproving—just don’t do it, and keep that to yourself.

THERE IS ONE PART OF THIS RULE THAT IS REALLY, REALLY SIMPLE - DON'T PASS ANYTHING ON.

Te Atatū

Ok, I tak tahan already...I need to press the panic button, I am freaking out...hahaha...I sudah terasa, I feel abandon jor...diketepikan...not valuable anymore in The Mayor's eyes...already 3 times leh...or...oh my gosh...The Mayor found out that I want to transfer...

First, The Mayor keep on mentioning Miss Chew's name in the TPG, overshadow me, like I am a news reader when tabling the weekly trade plan updates. 

Secondly, on the 100 Plus issue...I was corresponding with The Mayor all this while; via email, cc Miss Chew...but when The Mayor want to know on the latest update...The Mayor terus ask Miss Chew, of course this Miss Chew don't know anything lor, come and ask me pula...why didn't The Mayor come and ask me directly? But lucky, this Miss Chew also good lah, ask me to reply back to The Mayor...I think The Mayor want to promote Miss Chew because a lot of trade related matters, people still mention my name...so Miss Chew will be perceive as the Head for the department, but don't know anything...The Mayor want to push Miss Chew to learn and being seen to take over of Trade like Miss Y-C...adoi, then where do I stand leh...

Even in today Marketing Team meeting also...usually, The Mayor will mention both of our names when asking for updates, today I langsung pun tak dipandang...confirm want to cement Miss Chew's position...

Well, I sendiri yang pray to God, to remove my insecurities, envy, jealousy geh...of course, God won't just remove it like that lor...God want me to endure it until I finally can let them go...ok, I will go through it...